Privacy Policy - Tribe Glow

At Tribe Glow, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.tribeglowayurveda.com) and purchase our products.

By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our website.

Information We Collect

Personal Information

We may collect the following personal information when you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact customer service
• Participate in surveys or promotions

This information includes:

• Name and contact details (email, phone, address)
• Billing and shipping addresses
• Payment information (processed securely through payment gateways)
• Order history and preferences
• Communication preferences
• Skin concerns and product preferences (if voluntarily provided)

Non-Personal Information

We automatically collect certain information about your device and browsing behavior:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referral sources
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer service and support
• Send order confirmations and shipping updates
• Communicate about products, offers, and updates (with your consent)
• Improve our website and services
• Personalize your shopping experience
• Comply with legal obligations
• Prevent fraud and ensure security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers

• Payment processors (for secure payment handling)
• Shipping carriers (for order delivery)
• Email service providers (for newsletters and notifications)
• Website hosting and maintenance providers
• Analytics services (Google Analytics, etc.)

Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety
• Prevent fraud or illegal activities

Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure payment processing
• Regular security audits
• Limited access to personal information
• Secure data storage practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Provide personalized content
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality. For specific information about the Cookies that we use related to powering our store with Odoo, see https://tribeglowayurveda.com/cookie-policy

Your Rights and Choices

You have the right to:

• Access your personal information
• Update or correct your information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, contact us at [tribeglow24@gmail.com]

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

If you are located outside India, your information may be transferred to and processed in India. By using our services, you consent to such transfers.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

Compliance

This Privacy Policy is designed to comply with applicable privacy laws including:

• Information Technology Act, 2000 (India)
• Personal Data Protection Bill (India)
• General Data Protection Regulation (GDPR) for EU customers